Please choose DHL for shipping if you are in a hurry. If you are not in a hurry, you can choose other channels(Shipments may be a few days delay due to the Coronavirus). Europe customers please choose EUEXPIEB for battery dutyfree shipping; US, Canada and Australia customers please contact us if your order includes batteries. We developed Bafang BBS installation wrench, and provide it freely if you order bbs kits. If you fail to register or place the order on our website, please clean your browser’s cookies to try. If your question email gets no reply in time, please resend emails to us because sometimes mails would be sent to junk-box.